Returns & Refunds
How do I return a product?
We offer a 30 day return policy with 100% money back guarantee less return shipping and handling. Here are the steps on how to get started with refund process.
Step 1: Email firstname.lastname@example.org and let us know that you would like to get a refund on your order.
Step 2: Make sure the email includes your order number and the condition of the product? Is it new? Did you use it? And the reason behind it? So we can understand from your feedback.
Step 3: Once we approve your refund request, you'll need to return the opened or unopened products to us. We only issue refunds to the same payment method once the product is returned to our warehouse. Credit card companies typically post refunds within 5-7 days after we process your refund.